Frequently Asked Questions​

F.A.Qs

What type of cuisine does Bianco serve?

Bianco serves contemporary Italian cuisine inspired by some of Italy’s most-loved flavours, with the spirit of La Dolce Vita at the heart of the experience.

What are the signature dishes at Bianco?

Highlights include The Real Carbonara, finished tableside in a Pecorino wheel, Grandma’s Lasagne, The Italian Queen Margherita and Bianco’s signature carpaccio pizza. The new concept also places particular focus on its pizzas, pasta, cocktails and desserts.

Can I view the current menu online before I visit?

Yes. The full current menu, including allergen information and the children’s menu, is available on the Bianco website.

Does the menu change throughout the year?

The current menu is kept online, and selected dishes use seasonal ingredients. A Chef’s Special is also available, so individual dishes may change.

Does Bianco offer a tasting menu or set menu?

Yes, we offer a standard and a premium set menu. Please contact our reservations team for more details reservations@venturegroup88.com

What dishes would you recommend for a first visit to Bianco?

For a first visit, The Real Carbonara, Grandma’s Lasagne and one of our signature pizzas are the perfect introduction to Bianco’s new menu. Don’t forget to try our Tiramisu and one of our signature cocktails or mocktails for the full Bianco experience.

What kind of dining experience can I expect at Bianco?

Expect lively Italian lifestyle dining with warm hospitality, cocktails, music and an atmosphere designed to develop naturally.

Is Bianco suitable for a romantic dinner or special occasion?

Yes. Couples, birthdays, proposals, family gatherings and celebrations are central to the Bianco experience.

Is the restaurant casual, fine dining or somewhere in between?

Bianco sits comfortably in between: stylish and elevated, but deliberately approachable rather than formal or intimidating.

How long should I allow for a typical meal at Bianco?

There is no standard meal duration. For certain reservations, your booking confirmation may include a specific table time.

What are the opening hours of Bianco?

Bianco is open every day from 1:30pm, with the last booking at 11pm.

What time is the last reservation or food order?

The last booking is at 11pm.

Is Bianco open every day?

Yes.

Does the restaurant serve lunch as well as dinner?

Yes. Bianco welcomes guests from 1:30pm and promotes both daytime and evening experiences.

Do I need to make a reservation at Bianco?

Booking in advance is strongly recommended, particularly for evenings, weekends and special experiences.

How far in advance should I book a table?

There is no fixed advance-booking period, but booking early is recommended for popular dates, evenings and celebrations.

How can I make a reservation?

Online, by social media channels like Instagram, Facebook or Tiktok, or via reservations@venturegroup88.com

Does Bianco accept walk-in guests without a reservation?

Walk-in availability cannot be guaranteed, so booking ahead is the safest option.

Can I request a specific table when making my reservation?

You may make a request, but specific tables cannot be guaranteed.

What should I do if the restaurant appears fully booked online?

Contact the reservations team directly to ask about availability or possible cancellations.

Is there a dress code at Bianco?

Yes. Bianco asks guests not to wear beachwear, sportswear, flip-flops or vests.

Can I wear shorts, trainers or casual clothing?

Smart casual is the safest choice. Our published dress code does not specifically exclude smart shorts or trainers, but beachwear, sportswear, flip-flops and vests are not permitted.

Is Bianco suitable for families with children?

Yes. Bianco welcomes families and has dedicated children’s dishes.

Does Bianco offer a children's menu?

Yes. Options include children’s pizza, fillet steak, turbot and pasta, as well as a children’s special menu.

Are highchairs available for babies and young children?

Yes.

Can Bianco accommodate food allergies and dietary requirements?

Yes. Allergen information is provided on the menu, and guests are asked to advise the restaurant of allergies in advance.

When should I tell the restaurant about an allergy or dietary requirement?

At the time of booking and please make your waiter aware when ordering.

Does Bianco offer vegetarian and vegan dishes?

Yes. The menu includes vegetarian dishes and vegan options such as Aubergine alla Milanese.

Are gluten-free dishes available?

Allergens are clearly identified, but as our kitchens are not separate, we cannot guarantee dishes are completely free from cross-contamination.

You can view our full allergen information here: https://bianco.myventureapp.com. We offer a wide range of gluten-free options, including pizzas and pastas.
If you have an allergy or are coeliac, please let our team know when booking and also at the restaurant of any allergens, so we can advise you on the most suitable choices

Can the kitchen adapt dishes for specific dietary requirements?

The team can advise on suitable choices, but individual adaptations should be discussed in advance rather than guaranteed online.

Is Bianco wheelchair accessible?

Yes

Are accessible toilets available close to the restaurant?

Yes

Can the restaurant accommodate guests with reduced mobility or other accessibility requirements?

Guests with specific accessibility requirements should contact the team before visiting so the best arrangement can be confirmed.

Can I make a reservation for a large group at Bianco?

Yes. Reservations for more than 10 people should be discussed directly with the team.

Does Bianco accommodate birthdays, anniversaries and other celebrations?

Yes. Celebrations are one of the central parts of the Bianco experience.

Can you arrange a cake, flowers or another special surprise?

Yes, you’re very welcome to celebrate a birthday, anniversary or other special occasion with us.

You’re welcome to bring a small celebration cake or have one delivered to the restaurant on the day of your reservation. For allergen and food safety purposes, the cake must be accompanied by a receipt and a full list of ingredients. A plating charge of €1.50 per person applies. Alternatively, you’re welcome to choose from our dessert menu.

At the moment, we’re unable to arrange flowers on your behalf. However, we do offer pre-paid champagne options if you’d like to make the occasion extra special.

Does Bianco offer indoor and outdoor dining?

Yes. Bianco offers both indoor dining and a terrace.

Can I reserve a table on the terrace?

You can request a preferred area, but specific tables cannot be guaranteed.

Does Bianco have sea, sunset, garden or other views?

Bianco is located on Tenerife’s Golden Mile and has a terrace in the Safari Shopping Center.

Where is Bianco located and how do I get there?

Bianco is located on Tenerife’s Golden Mile in Playa de las Américas. Head to the vibrant Golden Mile in the southern part of the island. It is located on the 1st floor of the Safari Shopping Centre (Commercial Centre Safari) on Avenida de las Américas in Playa de las Américas, Arona

Is parking available near Bianco?

The Safari Shopping Center has its own private car park, which is your best option, although you can also find other parking options nearby.

What is Bianco's cancellation policy?

For large-group bookings, peak booking dates and special events where card details are required, cancellations must be made at least 4 hours before your reservation time. Cancellations made after this time may be subject to a €20 per person charge.

How can I change or cancel my reservation?

You can modify or cancel your booking through the conformation email or whatsapp, or alternatively, contact the reservations team who will be able to assist you.

What happens if I am late for my reservation?

Bianco can hold your table for up to 15 minutes. If you are running late, contact the restaurant as soon as possible.

Does Bianco have a wine list?

Yes

Does Bianco offer cocktails?

Yes. Cocktails and aperitifs are an important part of the concept, from pre-dinner drinks through to the end of the evening.

Does Bianco host live music or entertainment?

Yes. The current website advertises live entertainment every evening from 8pm, while "La Dolce Vita by Bianco" takes place on Saturdays from 7pm with live music, dancers and entertainment.

Is Bianco a good restaurant for a romantic dinner in Tenerife?

Yes. Its combination of Italian food, warm lighting, cocktails, music and celebratory hospitality makes it particularly well suited to couples and special occasions.

Where can I find Italian food in Playa de las Américas?

Bianco is on Tenerife’s Golden Mile in Playa de las Américas and specialises in contemporary Italian dishes, pizzas and pasta.

Where can I celebrate a birthday or anniversary in Playa de las Américas?

Bianco is specifically designed around celebrations and accepts special requests through its reservations team.

How do I change or cancel my reservation?

Contact the restaurant directly to check for availability.

Does the restaurant have wheelchair access, accessible toilets, and facilities for guests with reduced mobility?

Yes